Refund Policy

At dev2go Hosting, we strive to provide the best hosting services to meet your needs. However, we understand that there may be instances where a refund is required. Our Refund Policy is designed to ensure transparency and fairness for all our customers.

 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all our shared hosting plans. If you are not completely satisfied with our services within the first 30 days of your subscription, you may request a full refund.

Eligibility:

• Applies only to first-time accounts.
• Domain registration, setup fees, and any additional services or addons are non-refundable.

Cancellation Process

To request a refund, please follow these steps:

• Contact our support team via email or through your customer account.
• Provide your account details and the reason for your cancellation.

Once we receive your request, we will review it and process the refund within 7-10 business days.

Non-Refundable Services

Certain services are non-refundable, including:

• Domain registration and renewals.
• SSL certificates.
• Custom services or one-time fees.
• Accounts terminated due to violations of our Terms of Service.

Refunds After 30 Days

Refund requests made after the initial 30-day period will not be eligible for a full refund. In such cases, we may offer a pro-rated refund for the remaining portion of your subscription period at our discretion.

Payment Methods

Refunds will be issued to the original payment method used at the time of purchase. Depending on your payment provider, it may take additional time for the funds to be reflected in your account.

Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review the policy periodically.

Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact our support team. info@dev2gohosting.com